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2009 promises to be an awesome year for the movies. Now only if the crappy multiplex strike, producers strike, IPL matches get over quickly, we could have real entertainment back on again.

My pick of movies for this year are:

1. Watchmen
I can hear most people going – WHAT?
But sad as it may be, this film has not come to my city of Pune as yet. It has been months since its release and I’ve also seen it doing rounds in the metros – but I’m waiting and watching and really trying very hard not to watch it at home.

Why is  this movie hot?
The movie is directed by Zack Snyder. After watching 300, I would blindly go for any film directed by this man just be part of the 120 minutes of cinematic brilliance!
I have also read part of the graphic novel and it is very intriguing to say the least.

And have you seen the trailer? It’s brilliant.
Can’t wait, can’t wait …

2. Transformers 2: Revenge of the Fallen
Coming: 24 June 2009

I had missed Transformers in the theatres – but when I later caught the movie on my tiny TV, I realised what I had missed. The movie sounds kiddish – but the visuals were brilliant and breath taking.

Plus, its Michael Bay. Watch the trailer and you’ll realise why it is going to be an awesome movie – even if nothing else works for it – the visuals and cinematography should be more than enough to recover your investment on that cinema ticket you purchase.

3. Terminator Salvation
Coming: 21 May 2009

Terminator 1 was awesome. Terminator 2 was awesome-r!
Terminator 3 sucked (just like Matrix 3) – but I somehow have hopes for the fourth instalment.

It also has Christian Bale – whom I have high expectations from after Batman and Prestige.
So lets hope for the best.

Either ways, I’m sure its going to be a movie to catch in the theatre.

4. G.I. Joe: The Rise of COBRA
Coming: 7 August 2009

I could not believe a GI Joe movie was being made when I first heard about it.
I remember waking up at 7 am on Saturdays when I was in school, so I could tune into Star TV (Star World now) and catch GI Joe. The cartoon was pretty kewl (guys never grow up).

I checked out the trailer and it looks very promising.
Directed by Stephen Sommers – the guy who made the Mummy movies along with Van Helsing.

Not expecting the movie to be an Oscar movie – but I’m pretty sure it will be a bang-for-the-buck kinda film.
Really looking forward to this one!

5. Star Trek
Coming: 8 May 2009

I didn’t like the last star trek movie (First Contact). I loved the original 1966 series with William Shatner though.
This movie is based on the original series, is directed by JJ Abrams and has Zachary Quinto playing Mr. Spock.

What other reason you need to go catch this when it comes?
Trailer below …

6. Angels and Demons
Coming: 15 May 2009

I loved both the Robert Langdon books (Da Vinci Code and Angels and Demons) but liked the latter one more as it was completely action packed. I remember reading the book non-stop one evening till I finished it. I did not put it down – even for dinner.

The Da Vinci movie was pretty disappointing – especially from Ron Howard’s perspective – but I’m hoping the latter one will live up to the book’s reputation. Hoping for the best!

2009 promises to be an awesome year for films! If only they released them here in India along with the rest of the world!

Network, 1976:

“We’re in a lot of trouble! Because you people, and 62 million other Americans are listening to me right now. Because less than 3% of you people read books. Because less than 15% of you read newspapers. Because the only truth you know is what you get over this tube. Right now, there is a whole and entire generation that never knew anything that didn’t come out of this tube! This tube is the Gospel. The ultimate revelation. This tube can make or break presidents, popes, prime ministers. This tube is the most awesome goddamn force in the whole godless world and woe is us if it ever falls into the hands of the wrong people!”

“And when the largest company in the world controls the most awesome, goddamn propaganda force in the whole godless world who knows what shit will be peddled for truth on this network! So you listen to me. Listen to me! Television is not the truth. Television’s a goddamned amusement park! Television is a circus, a carnival, a travelling troupe of acrobats, storytellers, dancers, singers, jugglers, sideshow freaks, lion tamers and football players. We’re in the boredom-killing business.”

“But you people sit there, day after day, night after night, all ages, colours, creeds. We’re all you know. You’re beginning to believe the illusions we’re spinning here. You’re beginning to think that the tube is reality and that your own lives are unreal. You do whatever the tube tells you! You dress like the tube, you eat like the tube, you raise your children like the tube, you even think like the tube. This is mass madness, you maniacs! In God’s name, you people are the real thing! We are the illusion!”

- From the Zeitgeist transcript

Just a cry for help!
If you have had some bad experience with the Nokia Customer Care, leave a comment.

If you can help me by getting my phone fixed under warranty, please, please do let me know.
My phone *IS* actually under warranty but those dumb nuts at the Nokia Care Center are out to rip me off!

Thanks again.

If you do not fall in either one of those categories above, you can safely skip this post.
Though a dig post would be useful ;)

Here goes:

Nokia is an excellent phone company. It really is.
We have had about 6 Nokia handsets in our house – and all of them have been rock solid and given brilliant performance – even under severe conditions.

I just love the UI of the phones. They are not over the top – just simple, intuitive and gets the job done bloody well. I’m a fan for life and would not dream of getting any other phone.

But that’s where the honeymoon ended a while ago.
God forbid something happens to your phone – you will be at the mercy of one of the worst customer care units you can experience in your lifetime. Even the government run BSNL customer care units are friendlier and more informative than the morons that populate the Nokia Care service centers.

I purchased 2 Nokia E51s for me and my dad last Feb in 2008. The phone is a gem.
It’s a perfect business phone and there is nothing that you cannot do on it. I fell in love with it the moment I read the feature list on the back of the box.

However, this phone has also been the reason for much pain and suffering.
In June the same year (2008), the message key of my phone suddenly stopped working. It just wouldn’t respond. I ignored the problem as I was not using that key anyways and continued to use the phone – I was able to live with it.

The problem really took off later when by September 4 of the number keys stopped working completely. They would start responding erratically every now and then – but mostly they wouldn’t work at all. So, I was stuck with a brand new 15,0000 bucks phone with the number 5, 6, 8 and 9 keys not responding at all. I could not message any longer – nor could I add contacts to my address book or even dial numbers not within my address book.

I decided to take it to one of the Nokia Customer Care centers (Kaustubh Telecom at Golibar Maidan) in Pune. After checking the piece, to my utter shock and surprise, the guy informed me that the phone was no longer under warranty as the problem I was facing was due to water getting into the handset.

I assured the engineer that no such thing had happened as I was extremely careful about keeping the cellphone dry. It had never gotten wet in the rain and what he said was impossible.

When I told him to show me the water damage, he refused to do so.

He however told me that he would try to fix my phone using one method which would cost me 350 bucks. The other method would be to replace my keypad which would cost me 1200 bucks. I opted for method 1.
He took the phone inside, tried something but could not fix it.

When I later called the manager of the shop and asked him to fix my phone under warranty, he started arguing with me. He hung up on me yelling that his engineers were trained and if they said there was a water problem, there was one.

I left the center completely disillusioned. When I got home, I realized that the engineer had even managed to crack the body of my phone by screwing in the screws real tight.

I kept using the phone as it was – just receiving calls and making calls using the address book.

I later learnt that there were a number of Nokia Care centers in Pune and that Kaustubh Telecom wasn’t the only one.
I decided to go and try another one – at F.C. Road.

On showing the handset there, the engineer informed me that the base plate of the keypad has been scratched by a very sharp object and hence will need to be replaced.

This will definitely not come under warranty as there is a physical damage to the internal parts.
On informing them that I had shown it to Kaustubh Telecom – their own Care Center branch, they told me to take it up with them – which I am sure is going to be of no use.

One more shocking thing is that these Nokia Care centers refuse the warranties of 90% of the phones which come to them on the grounds of water seepage.

Their modulus operandi seems to be:

  1. Accept the phone under warranty.
  2. Open it up (or pretend to do so).
  3. Report a water problem and then charge the hapless victim large amounts of money to do nothing at all.

I am completely angry and disillusioned with this entire episode and my faith in Nokia has gone down quite a bit. Not because they make bad phones – but their after sales service is so pathetic that you would be better off throwing off your 15K phone and getting a new one than get aggravated and cheated in chasing around these Customer Care people.

This is definitely one place where Nokia can learn a lesson or two from the Sony Erricson guys and Motorolla guys. These people atleast honestly repair your handset if it is under warranty even if they charge astronomical sums post warranty.

But I guess it’s the model which Nokia has chosen to follow – that of franchising the service.
There is no non-static room to speak off – their engineers work out in the customer area, they (engineers) also seem completely uneducated, freshly graduated students and their main goal seems to be “ripping off the customer as much as they possibly can”.

I bet they even have a “Ripper of the month” contest going on to see who can extract how much money from an unsuspecting customer.

Feels like your dentist doesn’t it? But believe you me, this one is a lot more painful.

My advice now is – buy a Nokia phone if you really need to – but pray that nothing ever happens to it.
That will probably be your worst nightmare!

The Value of Life …

After a lot of thought and deliberation and musings, I have concluded that:

“The value of a life is directly proportional to the number of people it touches in a good way and inversely proportional to the number of people it touches in a negative way.”

When you are gone, the summation of the loss which a number of people feel is equivalent to the value of your life.

Any thoughts on this?

[Update 1]
Modified the definition to take care of all the bad guys :)
See comment 2 below.

Parking hassles

I have off late started judging businesses depending on their parking policies.
No seriously! If you see some of the extreme arm-twisting techniques and prices some of these malls use, it’s unbelievable.

Firstly, charging for parking is illegal (I think) and yet everyone does it!
But if you think about it, we Indians being the free-loaders that we are – would just abuse free parking and I know tonnes of people who regularly do it.

C’mon – haven’t you gone and parked at a mall – just to go somewhere else nearby.

So, after a lot of thought and consideration, I kinda agree being charged a nominal fee for parking my vehicle.
But at the same time, the price should be justified.

The places and policies that top my list are:

1. Crosswords (at Sohrab Hall)
They have reserved FREE parking for people visiting crosswords. All you need to do is – on your way back, get the ticket stamped which says that you were in the store.
This seems completely justified – considering the amounts they spend on reserving parking slots for their customers – the least people can do is visit the store and see what they have on offer.

2. Inox (Free parking for 30 minutes)
Inox charges 10 bucks for bikes and 20 bucks for cars – completely justified in Pune – and this also seems like the norm.
However, what I really like about them is that they have 30 minutes of free parking. (This was an hour earlier but I could live with 30 minutes)

What this does is – gives you enough time to hop into the theatre and buy some tickets or grab some lunch at McDonalds without paying the equivalent of your Mc Donalds’ meal. If I am watching a movie for a couple of hours, fine – I agree with being charged – but theatres shouldn’t charge people for coming and buying tickets!

3. Pune Central (Parking charges redeemable during purchase)
Pune Central charges you for parking – but you could exchange the ticket inside when you purchase something.
This seems kinda harsh – considering that you may not like something and still be paying just to browse around the store. (Hey! Wait a minute! Shouldn’t stores be making it more conducive for you to browse around?)

Anyways, so yeah! What Pune Central does seems pretty just to me.
Actually Dorabjees in camp does the same thing – but you need to purchase a minimum amount of things (I think 100 bucks) before they will re-imburse you for the parking. Not entirely fair – but still okay sometimes.

Now for the worst offenders!

1. E-Square
Nothing – and I mean nothing beats paying 40 bucks for parking your car. I have noo idea what these guys do to your car. 40 frikkin bucks for parking! I could put a litre of fuel in my car for that amount and drive half way around Pune.
Totally sadistic, arm twisting tactics (and there is no public parking available near E-Square for miles!!!)

This is one of the reasons I really hate E-Square and avoid going there.
(The other being the weird seat arrangements and the crowds – but thats for another post)

2. Ishanya, Nucleas, Gold Adlabs, Lifestyle, etc. etc.
(And every other place which does not re-imburse you even on purchasing)
Ishanya and I however have a special history …

When Ishanya opened sometime ago near my house – I thought it was fabulous!
The mall was gigantic – you could get anything there, spend a good couple of hours just browsing around and even the parking was free. (and they have ample parking believe you me)

However, I was in for a rude shock one day when I drive in and am charged for parking which is not even redeemable.
The worst thing is that Ishanya is literally in the middle of no where and you have no option but to park your vehicle inside. Its like paying 20 bucks for an entry ticket to the museum!!!

Anyways, I came back and shot an email to them complaining about it.
To my surprise, the next day, I received a call from their head of operations (signing the email as President, ThinkingSpace Technologies has an effect sometimes) who assured me that they would start the redeemable policy soon and that they were charging parking because people would park their bikes there and go off someplace else.
(Yeah right! If you’re in the middle of nowhere, where do you think I’ll go?)

Anyways, its been a year and more since, and still nothing has been done.

However, I have stopped visiting Ishanya.
Result? I try and buy whatever I need from local places around my house. Ishanya being the last option.
(I dunno – I just somehow feel cheated going there)

To cut a long story short, I do empathize with businesses and their problem with free-loaders parking in places reserved for customers – but these businesses need to come up with more amicable solutions to this problem.
Charging monstorous amounts for parking is just going to hurt your business.

I love what Crosswords is doing – but I also understand its difficult to implement.
But I’m completely cool with the Pune Central approach too. (Redeem parking when you buy)

I actually have a better idea!
Redeem double the amount of parking when you buy something! (Applicable over a certain limit. For below the limit, just redeem the amount what you paid for).

Here is wishing some sense manages to creep into the heads of people making such idiotic decisions (especially the ones from E-Square) and hoping that ‘09 is a brilliant and fun-filled year for everyone!

This happened the last time – and I bet it will happen again once the dust and smoke settles down.
Last time, people commended – how life went back to normal and the resilient nature of the people of Mumbai India.

It is actually sad that people approve of how life gets back to normal.
It should not! Lessons need to be learnt and things need to be changed …

We Indians are probably one of the most tolerant and laid back group of people in the world.
It’s time to get a little bit angry and a little paranoid …

It’s not too late to have a plan. Terrorism is upon all of us now – not only in J&K.
Time to stop covering our eyes and prepare to deal with these guys as and when the situation arises …

Startup hiring …

Yes we’re hiring …

There are millions of blogs out there on startup hiring which preach on the dos and don’ts of startup hiring.
I’m not trying to preach anything here – just sharing my experience with the first batch of hiring activities that we’ve been upto …

Hiring they say – is difficult – even more so with a startup.
We guys keep getting a decent amount of resumes every week which we religiously archive. So when we decided to get a couple of people, thats where we decided to look in first. We’ve had a multitude of resumes from various different segments (all computer related of course) – quite a few freshers and people with a year of experience and looking to change a job and some even with 2, 3, 4 and 5 years of experience. (Yes. We were shocked ourselves when we found out that people with so much experience want to ride the uncertain-startup-waves). But its definitely a good sign to see people wanting to not work in a multinational company, take a little bit of risk and do something extremely exciting at work.

The first thing that I personally check for is the to field of the email.
All people interested in joining ThinkingSpace, need to mail in their resumes at careers [at] thinkingspace.in.

It is unbelievable how many people bulk send their resumes to various companies and put all those addresses in the to field. C’mon people! Give me a break. If you cannot take the trouble of personally emailing a company you’re looking to join (something you will be investing the next 2 – 3 years of your life in) then I am not going to bother calling you for the interview – no matter how impressive your resume is.

As a matter of fact, the resumes of such people are not that great anyways – so this is a good quick filter.

The smarter ones bulk email putting you in the bcc field – better – but I still know you are bulk mailing. So out goes your resume. Learn how to use a mail merge next time.
Bulk mailing also indicates how desperate you’re to get a job and that you’re not particularly interested in the company you wish to join.

So far, we have been calling people directly for an interview – which works out decently well for us.
Except that some people are unprofessional enough not to show up and not inform you. Then they email you and tell you something to the effect of – I have my certification exam – can I come back next week. Yeah right!

The first inteview we do, we generally try to check whether the guy is right for a startup and whether a startup (particularly our startup) is right for them. So far, all the people we interviewed knew what a startup was like and gave decently convincing reasons as to why they wanted to join one.

After this is over, we generally start the technical process – which involves a few coding challenges and a rapid fire technical interview. I know we are doing this in the reverse order (first HR and then technical) – but it works for us.

There is no sense in spending time, money and effort in doing a technical – getting a good person and then finding that they didn’t even know what a startup was and what will be required of them.

The technical round is another shocker. It is amazing how many people over rate themselves.
The question – “On a scale of 1-10 (1 being the lowest) – where do you rate yourself in XXX” always gives an excellent picture of where the guy actually is.

The good ones generally tend to rate themselves much, much lower than the bad ones.
Its also shocking to see how many people with their basic computer fundas all mixed up think they can code well. I’m guessing this trend has something to do with the larger companies (read Infosys, Wipro, TechM) picking up large number of people with no coding skills and then training them.
People have become complacent knowing that if they have decent aptitude skills, they will make it.

Unfortunately for them, a larger number of companies don’t have thre resources nor the time to teach people the basics of OOPs or whether private constructors are allowed by the compiler and what happens when you define a constructor to be private. Four years of an engineering degree ought to have taught you atleast these things …

It also pays to be sincere and honest I feel.
Atleast for startups. You could know a lot of things, but when you don’t – you must have the heart to admit it and the drive to figure it out yourself.

I’m not sure how late I am to learn about this – but just found out about this feature on IMDB which gives you exhaustive details about the demographics of users that voted for a particular title.

Being a movie and a stats junkie, this is just too freakin’ brilliant for me :D
Do check it out.

Click here to get to the page

Click here to get to the page

Summary of Information

Further demographic breakup

Further demographic breakup

It’s 12:20 AM and people are still out having a gala time bursting fire crackers – even though the guidelines set by the commissioner of police said it should be done by 10 PM max.
But what can you do? We’re a democracy right?

In India, I have learnt this the hard way – you just need sometimes to let go.
In a very funny sort of a way, you have to are forced to respect the collective decision of many people at your own expense even though each individual in the collective is being a selfish idiot!

Speaking about diwali, a couple of interesting incidents took place in the days leading upto the festival.

The first incident has to do with our dead telephone and the line repairman.
Mysteriously, about a couple of days from diwali, our main land-line phone went dead. I raised a complaint on Saturday but we were all pretty sure that nothing would get done until the long diwali weekend (stretching upto Thursday) was over.

Imagine my dad’s surprise when the phone magically rang on Sunday morning and the person at the other end of the line was the repair man asking whether the phone was working now. (Apparently there was a fault with the underground wiring … apparently)
My dad was so elated and surprised at the same time, that he profusely thanked the repair man for fixing the phone a day before diwali – and that too on a Sunday! He even wished him a happy diwali.

Imagine our surprise, when the repair guy says “Thank you for your wishes. I’ll come to the premises myself and meet you in person!”

Come he did, in a good 10 minutes.
And when he left, he had downed a good glass of soft drink, some exquisite sweets and pocketed an easy Rs. 51/- (diwali bakshish)

You give your little finger and pull out your entire arm :)

The other incident however was to do with our maid.
All through the diwali cleaning – which lasts a good week, my mom asked our regular maid to help out with some of the nitty gritties. Now, all maids in Pune (and I’m pretty sure in India too), look forward to demand an extra bonus during diwali.

My mom promised the maid a whole month’s pay for the bonus – provided she helped her with the extra cleaning of the place.

So today, on diwali, when my mom finally gave the maid her one month’s pay and two boxes of diwali sweets (which she had specially gotten packed and gift wrapped for her) our maid instead of graciously accepting it and thanking her, turns around and asks my mom “Where is my sari?”

My mom was completely taken aback and couldn’t believe what she was hearing.
Definitely dented her trust in the human kind a bit I’m sure.

Ofcourse she didn’t get her sari. There was no talk about a sari. An extra month’s pay itself was a substantial amount. Another case of giving someone your little finger and they trying to pull your entire arm out.

But what can you do? C’est la vie!
I read that in Japan, it is impolite to leave a tip. They believe a person gets paid for doing his / her job to the best of their abilities. Expecting money for doing a better job (that they do right now) is just insulting.

Sigh …

I spent a good hour at Landmark (which is a pretty large bookstore in our city) the other day – having nothing to do. I ended up buying two books even though I entered the shop with the intent of just casually browsing through the store and passing some time …

While browsing, I had picked up a couple of books with the intent of buying them – but later placed them back on the shelf, changing my mind the last minute.
The books I eventually ended up buying were – The Alchemist (something that I have wanted to read since a long time) and Games Indians Play (a book in which the author tries to explain why Indians behave the way they do using Prisoner’s Dilemma in Game Theory)

The books I ended up placing back on the shelf were – “A Thousand Splendid Suns” by Khaled Hosseini (not the right time to jump into a large novel) and “It Happened in India” by Kishore Biyani (wasn’t very keen and would be able to borrow it from a friend later).

Anyways, getting back to the topic at hand – the reason I wrote this post – is because I was wondering — how we willingly spend money for different things.

I have never felt the pinch while spending money on books – I spent a good 400 bucks on books I didn’t even intend to buy when I got to the place.
Similarly, I never quite feel the pinch while buying computer hardware – say a new hard disk or some ram.

Honestly speaking, I have started feeling the pinch (computer hardware) a little as compared to my college days – but nothing compared to spending a similar amount on getting my bike serviced — or on buying clothes for example.

I found it ironic that I could buy books worth a 1000 bucks in the morning – and cringe when my mechanic told me later that evening that I would have to change the brake liner of my bike which would cost me 250 bucks.

I really wonder why…

Maybe its because the way we are brought up.
Maybe because I had a sort of a “no questions asked fund” for buying books as a kid – that I continue not to feel the pinch now.
Or maybe I just strongly believe in the benefits of buying books.

I really don’t know – but I definitely do believe — different people do have different policies on spending money on different things. I just really do not know why.

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